Shared Team Inbox
All agents work from one unified inbox. Conversations are assigned, tracked, and resolved collaboratively with real-time updates.
One Number.
One Platform.
Every Conversation.
ConvyFlow is a multi-tenant SaaS platform built on Meta's official Cloud API. It gives B2C teams, from growing small and medium businesses to mid-market operators, one place to manage conversations, automate responses, run campaigns, and monitor performance in real time.
Key features
Core ConvyFlow capabilities
Broadcast Campaigns
Send Meta-approved template campaigns at scale, schedule launches, monitor delivery and read rates, and stop sends when needed.
Flow Automation
Build no-code journeys that qualify leads, collect data, call external APIs, and hand off to humans based on keywords or events.
Omnichannel Inbox
Manage Meta channels like Instagram DM, Facebook Messenger, and business messaging from one unified workspace.
AI Features
Use smart replies, conversation summaries, sentiment signals, and a knowledge-powered AI assistant for automated customer responses.
Analytics & Reporting
Track team response times, conversation volumes, campaign performance, and workload distribution in real time.
Use cases & business outcomes
What ConvyFlow solves,
and who it's built for.
What We Solve For Your Team
- Bring all customer chats into one shared inbox.
- Run daily communication from one unified workspace.
- Assign and track every conversation with clear ownership.
- View reports from all channels in one dashboard.
- Automate journeys once and use them across channels.
- Track agent response time and performance in real time.
Who Is It For?
- E-commerce brands handling order queries, returns, and promotions
- Clinics and healthcare providers managing bookings and follow-ups
- Real estate teams qualifying and nurturing leads at scale
- Educational institutions handling admissions and support
- Service businesses and retailers converting inbound enquiries to customers
Frequently asked questions
Ready to turn Meta conversations
into measurable revenue?
Launch ConvyFlow with the right inbox structure, automation logic, and analytics setup from day one.